Frequently Asked Questions (FAQs)

Welcome to Dazzel Spott’s FAQs section! Here, you’ll find answers to common questions about our jewelry, hair accessories, orders, payments, and more. If you still need help, feel free to DM us on Instagram, Facebook, Pinterest, or TikTok or email us at dazzelspott@gmail.com.

1. Orders & Shipping

Q1: How can I place an order?

Simply browse our collections, add your favorite items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

Q2: How long does shipping take?

• Within Pakistan: 3-5 business days.
• International Orders: Contact us via DM or email for shipping details.

Q3: How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can use it to check the status of your delivery.

Q4: Do you offer international shipping?

Yes! If you’re outside of Pakistan, please DM us on Instagram, Facebook, Pinterest, or TikTok, or email us at dazzelspott@gmail.com for international order details.

2. Payments & Discounts

Q5: What payment methods do you accept?

We accept Visa Card, Master Card, and other secure payment options available at checkout.

Q6: Do you offer any discounts or promotions?

Yes! Stay updated on our latest deals by following us on Instagram, Facebook, Pinterest, and TikTok.

3. Returns & Refunds

Q7: What is your return policy?

We accept returns for unused and undamaged items within 1 day of receipt. Contact us at dazzelspott@gmail.com for return requests.

Q8: When will I receive my refund?

Refunds are processed within 1 working day after we receive the returned item. Shipping fees are non-refundable.

Q9: Can I exchange an item?

Yes! If you’d like to exchange an item, please contact us within 1 day of receiving your order.

4. Jewelry & Hair Accessories Care

Q10: How do I take care of my jewelry?

• Avoid exposure to water, perfumes, and lotions to prevent tarnishing.
• Store your jewelry in a dry, cool place when not in use.
• Clean gently with a soft cloth.

Q11: Are your hair accessories suitable for all hair types?

Yes! Our hair accessories are designed to suit all hair types, including thick, curly, and fine hair.

5. Customer Support

Q12: How can I contact you?

You can reach out to us via:
📩 Email: dazzelspott@gmail.com
📞 Phone: +92 324 8355280
📲 Social Media: DM us on Instagram, Facebook, Pinterest, or TikTok.

Q13: What are your customer support hours?

We offer 24/7 online support and will get back to you as soon as possible.

Still have questions?

If you need more assistance, feel free to DM us on social media or email us anytime! We’re here to help. 💖